ck77 Privacy
Policy

1. Introduction

ck77 ("we", "us", "our") operates the online betting and gaming platform accessible at ck77.lat (the "Platform"). We are committed to handling the personal data of our players — and of all individuals who interact with our Platform — with care, transparency, and integrity. This Privacy Policy sets out in clear terms what personal data ck77 collects, the lawful basis on which we process it, the purposes for which it is used, with whom it may be shared, how long it is retained, and what rights you hold over your own information.

This Privacy Policy applies to all registered players, prospective players browsing the Platform, and any individual whose personal data ck77 may process in connection with the delivery of our services to the Bangladesh market. It should be read alongside the ck77 Terms and Conditions, which govern the overall contractual relationship between you and ck77.

We review and update this Privacy Policy periodically to reflect changes in our data practices or applicable regulatory requirements. The "Effective Date" shown at the top of this document indicates when the current version came into force. We encourage you to revisit this page from time to time to stay informed about how we handle your data.

2. Personal Data We Collect

ck77 collects the following categories of personal data in connection with the provision of our Platform and services:

2.1 Identity and Contact Data

• Full legal name as it appears on official identification documents.
• Date of birth (required to verify that you meet the minimum age requirement of 21 years).
• Residential address in Bangladesh (street, city, district, postcode).
• Mobile phone number (used for account verification, transaction alerts, and support communications).
• Email address (used for account registration, transactional notifications, and support).
• Nationality and country of residence.

2.2 Identity Verification (KYC) Documents

• Copy of a valid National Identity Card (NID), passport, or driving licence.
• Proof of address document (utility bill, bank statement, or equivalent dated within three months).
• Selfie or facial image where required by our KYC verification provider to confirm document authenticity.
• Source of funds documentation where required by anti-money-laundering (AML) obligations.

2.3 Financial and Payment Data

• Mobile money account details (bKash, Nagad, Rocket, Upay wallet numbers) used for deposits and withdrawals.
• Bank account details where bank transfer methods are used.
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment methods used.
• We do not store full card numbers; card payment processing is handled by our PCI-DSS-compliant payment processor partners.

2.4 Account and Gameplay Data

• Username and encrypted password hash.
• Account creation date, last login timestamp, and session duration records.
• Betting history: wagers placed, markets selected, odds accepted, winnings, and losses across all ck77 products (cricket sportsbook, live casino, slots).
• Responsible gaming settings you have configured, including deposit limits, loss limits, and any self-exclusion elections.
• Support ticket history and communications with the ck77 support team.

2.5 Technical and Device Data

• IP address at the time of registration and subsequent logins.
• Device type, operating system, browser type and version.
• Geolocation data derived from IP address (used to verify access from Bangladesh and to detect use of VPNs or proxies).
• Referring URL and on-platform navigation patterns (page visits, time on page, feature interactions) collected via session cookies and analytics tools.

3. How We Collect Your Data

ck77 collects personal data through the following channels:

• Direct registration: Data you provide when creating your ck77 account, completing the KYC process, or submitting support requests.
• Platform activity: Data automatically generated by your use of the Platform, including wagers placed, game sessions, and account actions.
• Payment transactions: Data shared with ck77 by payment processors (bKash, Nagad, Rocket, Upay, bank partners) when you make a deposit or request a withdrawal.
• KYC verification partners: Data returned to ck77 by our third-party identity verification service providers following document checks.
• Cookies and tracking technologies: Technical and behavioural data collected automatically when you access the Platform through your browser (see Section 8 for full cookie details).
• Fraud prevention and AML systems: Data received from third-party risk assessment tools used to detect fraudulent activity and meet our AML obligations.

4. How We Use Your Personal Data

ck77 uses the personal data we collect for the following purposes, each supported by a lawful basis for processing:

Purpose	Data Categories Used	Lawful Basis
Account registration and management	Identity, contact, account data	Contract performance
Age and identity verification (KYC)	Identity, KYC documents	Legal obligation; contract performance
Processing deposits and withdrawals	Financial, identity data	Contract performance
Delivering betting and gaming services	Account, gameplay, financial data	Contract performance
Anti-money-laundering (AML) compliance	Identity, financial, KYC documents	Legal obligation
Fraud detection and prevention	Technical, financial, identity data	Legitimate interests
Responsible gaming monitoring	Gameplay, account, financial data	Legitimate interests; legal obligation
Customer support	Identity, contact, account data	Contract performance
Platform analytics and improvement	Technical, anonymised usage data	Legitimate interests
Transactional communications (account alerts, deposit/withdrawal confirmations)	Contact, financial data	Contract performance

ck77 does not use personal data for automated decision-making that produces significant legal effects on players, except where required for fraud prevention or AML compliance, in which case players retain the right to request human review of any automated decision that affects their account.

5. Sharing Your Personal Data

ck77 does not sell, rent, or otherwise transfer your personal data to third parties for commercial gain. We share personal data only with the categories of recipients listed below, and strictly to the extent necessary for the stated purpose:

5.1 KYC and Identity Verification Providers

To verify your identity and age before processing withdrawals, ck77 shares identity document images and basic personal details with third-party KYC verification service providers. These providers are contractually bound to process your data solely for identity verification purposes and to maintain appropriate security standards.

5.2 Payment Processors

To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported Bangladeshi banks, ck77 shares the minimum necessary financial and identity information with the relevant payment service provider. Each payment partner operates under its own privacy policy and relevant financial regulation.

5.3 Game Providers

To deliver live casino and slot gaming content, ck77 integrates with third-party game providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. These providers may process a limited player identifier and session token to manage game sessions. No additional personal data beyond what is technically necessary for game delivery is shared with game providers.

5.4 Fraud Prevention and AML Partners

ck77 uses third-party risk intelligence and AML screening tools to detect fraudulent account activity and to screen transactions against sanctions lists and politically exposed person (PEP) databases. Data shared with these services is handled under strict confidentiality agreements.

5.5 Legal and Regulatory Disclosure

ck77 may disclose personal data to competent authorities, law enforcement bodies, or courts where we are required to do so by applicable law, court order, or regulatory obligation. In such cases, ck77 will disclose only the minimum data required to satisfy the legal obligation and will notify the affected player where permitted to do so by law.

6. Data Retention

ck77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in order to satisfy AML record-keeping obligations.
• KYC documentation: Retained for a minimum of five (5) years from the date of verification, or longer where required by applicable regulatory guidance.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Support communications: Retained for three (3) years from the date of the most recent communication in a support thread.
• Technical and device data (logs): Retained for up to twelve (12) months from collection, after which logs are anonymised or deleted.
• Anonymised analytics data: May be retained indefinitely as it cannot be linked back to any individual player.

When personal data is no longer required for any lawful purpose, ck77 will securely delete or irreversibly anonymise it in accordance with our internal data destruction procedures.

7. Data Security

ck77 implements a layered approach to data security, combining technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:

• 256-bit TLS/SSL encryption for all data transmitted between player devices and ck77 servers.
• Cryptographic hashing of all account passwords — ck77 staff cannot view or retrieve plain-text passwords.
• Role-based access controls restricting internal access to personal data to only those personnel whose job functions require it.
• Regular internal security reviews and vulnerability assessments of the Platform infrastructure.
• Secure, access-controlled data storage environments with audit logging of all access events.
• Mandatory security training for all ck77 staff who handle personal data.

While ck77 takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a risk to the rights and freedoms of affected players, ck77 will take prompt remedial action and will notify affected individuals in accordance with applicable data protection standards.

8. Cookies and Tracking Technologies

ck77 uses cookies and similar technologies (local storage, session tokens) to operate the Platform and improve the player experience. The table below summarises the types of cookies used:

Cookie Type	Purpose	Duration	Can Be Disabled?
Strictly Necessary	Maintain login session state, secure authentication tokens, CSRF protection	Session / up to 30 days	No — Platform will not function without these
Functional	Remember language preference, game lobby display settings, responsible gaming tool settings	Up to 12 months	Yes — disabling may affect Platform experience
Analytics	Aggregate, anonymised usage data (page visits, feature usage, session duration) used to improve the Platform	Up to 12 months	Yes — no impact on core Platform use

ck77 does not use third-party advertising or cross-site tracking cookies. You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging into your ck77 account.

9. Your Data Rights

As a player whose personal data is processed by ck77, you hold the following rights with respect to that data. To exercise any of these rights, please contact us at [email protected] (plain text only — not a clickable link). ck77 will respond to all verified data rights requests within 30 days.

• Right of Access: You may request a copy of all personal data ck77 holds about you, together with information about how it is being used.
• Right to Rectification: You may request correction of any personal data that is inaccurate or incomplete.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for any lawful purpose. Note that ck77 may be required to retain certain data for AML, fraud prevention, or legal compliance reasons even following an erasure request.
• Right to Restriction: You may request that ck77 restrict processing of your personal data in certain circumstances, for example while the accuracy of disputed data is being verified.
• Right to Data Portability: You may request that ck77 provide your personal data in a structured, commonly used, machine-readable format so that you may transfer it to another service provider.
• Right to Object: You may object to processing of your personal data where ck77 relies on legitimate interests as its lawful basis, including for analytics and fraud prevention purposes.
• Right to Withdraw Consent: Where ck77 relies on your consent as the lawful basis for any data processing activity, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.

10. Minors and Under-Age Protection

The ck77 Platform is strictly intended for individuals who are 21 years of age or older. ck77 does not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and have reason to believe that a minor has registered on ck77 or provided personal data to us, please contact us immediately at [email protected]. Upon verification of the report, ck77 will promptly close the Account and delete all associated personal data in accordance with our data retention obligations.

ck77 employs age verification checks as part of the registration process and the KYC procedure to minimise the risk of underage access. Players are required to confirm their date of birth at registration and to submit government-issued identity documentation confirming their age before withdrawals are processed.

11. Third-Party Services and External Links

The ck77 Platform integrates with third-party service providers to deliver gaming content, process payments, and verify player identity. Each third-party provider operates under its own independent privacy policy, and ck77 is not responsible for the data practices of those providers beyond the contractual commitments they have made to ck77. Players are encouraged to review the privacy policies of payment providers such as bKash, Nagad, and Rocket directly.

The ck77 Platform does not contain outbound links to external websites for commercial or marketing purposes. Any links that appear within the Platform direct users to other pages within the ck77 domain only.

12. Changes to This Privacy Policy

ck77 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes to the services we provide. Where a material change is made to this Privacy Policy, ck77 will notify registered players by email to the address associated with their ck77 account no less than seven (7) days before the change takes effect. The updated Privacy Policy will also be published on this page with a revised Effective Date.

Your continued use of the ck77 Platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy. If you do not accept the revised terms, you must stop using the Platform and request account closure before the effective date of the change.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to ck77's handling of your personal data, please contact the ck77 support team using the details below. All privacy-related communications must be submitted in English.

Email: [email protected] (plain text only — not a clickable link)

Response time: ck77 aims to acknowledge all privacy-related enquiries within 48 hours and to provide a full response within 30 calendar days, measured in Bangladesh Standard Time (BST, UTC+6).

This Privacy Policy was last updated on 1 January 2026. ck77 operates as a safe and reliable platform using SSL encryption and fair play certification. For adults aged 21 and above only.